Contact Us

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Our main laboratory location: 
13103 E. Mansfield Avenue
Spokane Valley, WA  99216  

Mailing address:
PO Box 3405
Spokane, WA 99220-3405 

Main phone numbers:
(509) 892-2700  
Toll Free: (888) 814-6277
Fax: (509) 892-2740

Our Bellevue laboratory location (serving western Washington):

1280 116th Ave NE, Ste 210, Bellevue, WA 98004
Phone: (425) 646-0922, Fax: (425) 646-0925

If you have a question about:

Your billing statement or your account balance
Please call us at (800) 403-6749 or (509) 892-2701, Monday through Friday, 9 AM to 4 PM, or email us at

Billing questions for Bellevue Laboratory testing prior to 1/1/13 will need to contact PSA Billing Service at (800) 849-8085, Monday through Friday: 5 AM to 5 PM.

Ordering supplies

Please complete the Supply Order form.  If you have quesitons or concerns, you can contact us at (509) 892-2700 or .  Order forms can also be faxed directly to (509) 892-2763.

Specimen submission requirements

Please call us at (509) 892-2700.

Employment at Incyte Diagnostics

Please email us at  Applications are accepted for open positions only.

Setting up a new account

Please call one of our Business Development Managers at (509) 892-2700, Monday through Friday, 8 AM to 5 PM, or email us at

Results of testing*

Please call us at (509) 892-2700, Monday through Friday, 8AM to 5 PM. 

*Please remember that we are unable to release results of testing over the phone.  Patients wishing their results should contact their physician’s office.  Results may be faxed to physician offices where verified confidential fax numbers are on file in the laboratory.


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